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span{width:8px;height:8px;background:#9ca3af;border-radius:50%;animation:widget-typing-bounce 1.4s infinite ease-in-out}.widget-typing span:nth-child(1){animation-delay:-.32s}.widget-typing span:nth-child(2){animation-delay:-.16s}@keyframes widget-typing-bounce{0%,80%,to{transform:scale(.8);opacity:.5}40%{transform:scale(1);opacity:1}}.widget-escalation{background:#fef3c7;border-top:1px solid #FCD34D;padding:16px;flex-shrink:0}.widget-escalation p{color:#92400e;font-weight:500;margin-bottom:12px;font-size:.95rem}.widget-escalation input{width:100%;padding:10px 12px;border:1px solid var(--border-color);border-radius:6px;font-size:.95rem;margin-bottom:8px}.widget-escalation input:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px #c5a0281a}.widget-escalation-buttons{display:flex;gap:8px;margin-top:8px}.widget-escalation-buttons button{flex:1;padding:10px;border-radius:6px;font-weight:500;font-size:.9rem;cursor:pointer;border:none}.widget-escalation-buttons .btn-primary{background:var(--crimson);color:#fff}.widget-escalation-buttons .btn-secondary{background:#fff;color:var(--text-secondary);border:1px solid var(--border-color)}.widget-file-preview{background:#dbeafe;padding:10px 16px;display:flex;justify-content:space-between;align-items:center;flex-shrink:0}.widget-file-name{font-size:.9rem;color:#1e40af;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.widget-file-preview button{background:none;border:none;color:#1e40af;font-size:1.2rem;cursor:pointer;padding:0 4px}.widget-input-area{display:flex;align-items:flex-end;gap:8px;padding:12px 16px;background:#fff;border-top:1px solid var(--border-color);flex-shrink:0}.widget-upload-btn,.widget-send-btn{background:none;border:none;color:var(--text-muted);cursor:pointer;padding:8px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:all .2s ease}.widget-upload-btn:hover,.widget-send-btn:hover:not(:disabled){background:var(--bg-secondary);color:var(--text-primary)}.widget-send-btn:disabled{opacity:.4;cursor:default}.widget-input{flex:1;border:1px solid var(--border-color);border-radius:8px;padding:10px 14px;font-size:.95rem;resize:none;min-height:44px;max-height:120px;font-family:inherit;line-height:1.4}.widget-input:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px #c5a0281a}.widget-input:disabled{background:var(--bg-secondary)}.widget-footer{text-align:center;padding:8px;font-size:.75rem;color:var(--text-muted);background:var(--bg-secondary);border-top:1px solid var(--border-color);flex-shrink:0}@media (max-width: 480px){.widget-container{bottom:0;right:0;width:100%;max-width:100%;height:100%;max-height:100%;border-radius:0}.widget-toggle{bottom:16px;right:16px}}